WORKING WITH NETRIA
Why Work With Netria
Netria understands the need for better pricing, responsive quotes, and timely deliveries. Without these three elements we know our customers won’t be successful.
To ensure our customers success, we have established relationships with suppliers throughout North America to ensure products are sourced at competitive prices and delivered on time.
Additionally, we strive to offer you a quick turnaround time for quotes. We strive to meet our internal SLA of responding to our customers RFQs and inquiries within 2 hours – no news, good news or bad news, we are committed to responding quickly and communicating often to our customers.
Lastly, we take supporting our customers seriously. We exclusively only sell to VARs and channel partners and never sell direct. To support our customers, we establish a dedicated team of account managers and customer service reps for each account to create a superior customer experience.
How It Works
REQUESTING A QUOTE:
Quotes can be requested through your account manager by email, phone, or through the Netria website. Your quote will be responded to within 2 hours or less.
FULFILL A PO:
Once you determine that you would like to place an order with Netria we advise you to send your dedicated account manager a PO that outlines what is being ordered; the price, the part’s, conditions and shipping instructions.
Customers will have tracking made available to them the day after a product ships. In some cases, tracking will be available the same day a product ships, just reach out to Netria or your dedicated Account Manager.
Click Here for Netrias full RMA policy.
Terms & Conditions
Click here for Netria's Terms & Conditions.